Frequently Asked Questions
You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund as we have already started the factory pre-order process. Please be sure to thoroughly read our policies and processing times.
We ship worldwide.
You can check on the status of your order at any time by reaching out to our customer support desk at Jesuswalks.firstname.lastname@example.org to ask questions. Or use the tracking number that we provide.
Once shipped, your order will arrive within 10 to 12 business days for United States, Canada, Australia, United Kingdom, unless we are in a pandemic then shipping times could be longer due to COVID, other countries can take up to 28 business days, depending on how fast customs clearances takes. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.